Privacy policy

Last Updated: June 2026

Overview

This Privacy Policy is prepared by Lucent Living (Chinese website name: 藍莓優品, referred to herein as 'we', 'us', or 'our'). It describes how we collect, use, and disclose your personal information when you visit, use our services, or make purchases from https://lanmeiyoupin.us/, as well as other interactions you have with us (collectively referred to as the 'Service').

In this Privacy Policy, 'you' refers to you as a user of the Service, whether you are a customer, website visitor, or any other individual whose information we have collected.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on this website and update the 'Last Updated' date.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information we collect and use depends on how you interact with us.

In addition to the specific uses described below, we may use the information we collect to communicate with you, provide the Services, comply with applicable legal obligations, enforce applicable terms of service, and to protect the Services, our rights, and the rights of our users or others.

Types of Personal Information We Collect

When we use the term 'personal information', we mean information that identifies you or relates to you. The following describes the categories and specific types of personal information we collect.

Information You Provide Directly

Information submitted directly to us through our Services may include:

  • Basic contact information: name, address, phone number, email address
  • Order information: name, billing address, shipping address, payment confirmation, email address, phone number
  • Account information: username, password, security questions
  • Shopping information: items you browse, items added to your cart or wishlist
  • Customer service information: information you provide when communicating with us

Certain features of the Services may require you to provide specific information. You may choose not to provide it, but this may affect your ability to use certain features.

Information Collected Through Cookies

We automatically collect certain information about your interactions with the Services ('Usage Data'). To do this, we may use cookies, pixels, and similar technologies. Usage Data may include device information, browser information, network connection information, IP address, and other interaction data.

Information Obtained from Third Parties

We may obtain information about you from third parties, including:

  • Companies that support this website and our Services, such as Shopify
  • Our payment processors, who collect payment information (such as bank account, credit or debit card details, and billing address) to process your payments
  • When you visit our website, open or click on our emails, or interact with our Services or advertisements, we or our third-party partners may use online tracking technologies to automatically collect certain information

Any information obtained from third parties will be handled in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided by third parties.

How We Use Your Personal Information

Providing Products and Services

We use your personal information to provide the Services, including processing payments, fulfilling orders, sending notifications related to your account, purchases, and returns, managing your account, arranging shipping, and enabling you to post reviews.

Subscription Services

If you select a subscription plan, we will use your payment information to automatically process recurring charges according to your chosen subscription cycle. Your payment information will be stored and transmitted in encrypted form. We will not use your full payment information for any purpose other than processing your subscription.

Marketing and Advertising

We may use your personal information for marketing and promotional activities, such as sending marketing communications via email, SMS, or mail, and displaying relevant advertisements on the website. You may opt out of marketing communications at any time.

Security and Fraud Prevention

We use your personal information to detect, investigate, or respond to potential fraud, illegal activity, or malicious conduct. If you believe your account has been compromised, please contact us immediately.

Communicating with You

We use your personal information to provide customer support and to improve our Services.

Cookies

Like many websites, we use cookies on this website. For specific information about the cookies we use in connection with our Shopify store, please see:
https://www.shopify.com/legal/cookies

We use cookies to operate and improve this website and our Services (including remembering your actions and preferences), to conduct data analytics, and to better understand how users interact with the Services. We may also allow third parties to use cookies on this website to customize advertising.

Most browsers accept cookies by default, but you can remove or reject cookies through your browser settings. Please note that deleting or blocking cookies may affect your user experience and may cause certain features to not function properly.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, including:

  • Sharing with vendors or third parties who perform services on our behalf (such as IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping)
  • Sharing with business and marketing partners (including Shopify) to provide services and advertising
  • Disclosing specific information to third parties with your consent
  • Sharing with our affiliates or other entities within our corporate group
  • In connection with business transactions (such as a merger or bankruptcy), or to comply with applicable legal obligations, enforce terms of service, or protect our rights and those of our users

In the past 12 months, we have 'sold' and 'shared' the following personal information for advertising and marketing purposes:

  • Identifiers (basic contact information and certain order and account information)
  • Commercial information (purchase history and shopping information)
  • Internet activity information (usage data)

Categories of recipients: business and marketing partners

We do not use or disclose sensitive personal information to infer characteristics about you.

User-Generated Content

The Services may allow you to post product reviews and other user-generated content. Content submitted to public areas will be accessible to anyone. We cannot control who will access information you share publicly, and we are not responsible for how third parties use or misuse information you disclose.

Third-Party Websites and Links

This website may provide links to third-party websites. We do not guarantee and are not responsible for the privacy or security of those websites. Please carefully read the privacy policies and terms of any third-party website before visiting.

Children's Data

The Services are not intended for use by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child and believe we may have collected your child's personal information, please contact us using the details below to request its deletion.

As of the effective date of this Policy, we do not knowingly 'share' or 'sell' personal information of individuals under 16 years of age.

Security and Retention of Information

We take reasonable security measures to protect your personal information. However, please note that no security measure is completely impenetrable, and we cannot guarantee absolute security. We recommend that you do not transmit sensitive or confidential information to us through insecure channels.

The length of time we retain your personal information depends on various factors, such as the need to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies.

Your Rights and Choices

Depending on your location, you may have the following rights in relation to your personal information:

  • Right of access: to request access to the personal information we hold about you
  • Right to deletion: to request that we delete the personal information we hold about you
  • Right to correction: to request that we correct inaccurate personal information
  • Right to portability: in certain circumstances, to receive a copy of your personal information and transfer it to a third party
  • Right to opt out of sale or sharing: to instruct us not to 'sell' or 'share' your personal information, or to opt out of targeted advertising
  • Right to limit use of sensitive personal information: to instruct us to limit the use and disclosure of sensitive personal information
  • Right to restriction of processing: to request that we stop or restrict the processing of your personal information
  • Right to withdraw consent: if we rely on your consent to process your information, you may withdraw that consent at any time
  • Right to appeal: if we decline your request, you may appeal that decision
  • Managing communication preferences: you may unsubscribe from promotional emails at any time using the unsubscribe option in our emails

These rights are not absolute and may only apply in certain circumstances. To exercise any of the above rights, please contact us using the details below. We may need to verify your identity before processing your request.

We use Shopify's advertising services (such as Shopify Audiences) to help personalize the advertisements you see on third-party websites. To limit the use of these advertising services, please visit:
https://privacy.shopify.com/en

Complaints

If you have any complaints about how we handle your personal information, please contact us using the details below. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.

International Users

Please note that we may transfer your personal information to locations outside of your country, including the United States. If we transfer your personal information from Europe to other regions, we will rely on the European Commission's standard contractual clauses or other recognized transfer mechanisms.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, or if you wish to exercise your rights, please contact the Lucent Living customer service team using the following details:

Email: customerservice@lucent-living.com

Phone: 800-880-5697

Lucent Living (藍莓優品)